FAQ
Shopping FAQs — Rcazsx
1. How about the quality of your products?
Our products are of high quality compared to many competitors.
We care deeply about our customers’ shopping experience and always make it our top priority.
2. Are the photos exactly the same as the products?
Most of the photos are taken by our own professional photographer, while a few are sourced from magazines.
We strive to ensure that the product you receive looks exactly as shown in the pictures.
3. Can I change or cancel items in my paid order?
Yes, you can—as long as the order hasn’t been shipped yet.
Please contact our customer service team as soon as possible to make any changes.
4. How can I do dropshipping with Rcazsx?
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Download the product images directly from our site and upload them to your own store.
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After that, contact us by submitting a request and provide your store link so we can verify your listings.
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Once approved, we will mark your account as an official dropshipper, and you will automatically enjoy VIP discounts on future orders.
Refunds & Returns
1. How do I receive my refund?
If you are not satisfied with your order, we can issue a full refund once the products are shipped back to us.
If the return shipping cost exceeds the value of your items, we will discuss and reach a fair agreement with you regarding unreturned products.
2. What if my order is damaged or defective?
In the rare case that your product arrives damaged or defective, we offer a full refund.
Please provide a clear photo of the damaged product to our customer service team so we can process your refund quickly.
📩 You can contact us at BenjaminMoran6154@outlook.com, and our support team will respond within 24 hours.